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Sale Terms:

  • Goods once sold will not be taken back or exchanged. Once an invoice is made cannot be modified or canceled for any reasons thereof.

  • Refunds are issued only in case of complete loss of shipment, if the client notifies in the period of 3 days of estimated delivery time .

  • Refunds will take 7 Business days to proceed when approved. 

  • The expected time of delivery is 7-8 working days

  • Shipping is done by DTDC, Blue Dart or FEDEX - depending on shipment load and location

  • It is also the duty of the buyer to immediately check the physical condition of the purchased goods on receipt. Any transit damage should be reported within 1-2 days of receiving the shipment.

  • Any products purchased from us for any special usage in an abnormal environment i.e. Other than normal usage should be informed to us at the time of purchase otherwise the warranty is void and null.

  • No Customer can waive responsibility on grounds of ignorance of terms & conditions.

  • Physical damage/mishandling of products / Tampering of warranty stickers - do not cover warranty. All products sold by us require technically qualified PC Hardware engineers for installation.

  • The court at Pune, Maharashtra shall have exclusive jurisdiction for deciding any disputes arising out of this sale contract.

  • It is hereby informed "Gamerz Nation" is a marketing, distribution company & integration company and is not a manufacturer.

  • We hereby certify that my/our registration certificate under the Companies Act 2013 is in force on the date on which the sale of the goods specified in this Bill / Cash Memo / Invoice has been affected by us in the regular course of our business

Warranty Terms:

  • Component orders sold by us carry only a carry-in warranty. Shipping charges (To & Fro) to service center has to be borne by the customer. In most cases, this is handled by the manufacturing company only (OEM)

  • For Assembled Systems - we have 1 years door step warranty in all metro cities of India - this is further detailed in the warranty terms received by the customer with the final invoice

  • Where the words “Direct Warranty” or “Manufacturer Warranty” are mentioned it means warranty is direct by Manufacturer / Distributor.

  • We request the customer to send the copy of our invoice and delivery challan for warranty purposes, whenever there is a service problem for products. Shipping will be paid by the customer for the same.

  • Goods once sold will be accepted for warranty repair / replacement only if they are in good physical condition. Products with broken / burnt pins, pen / pencil markings, cracks, missing / tampered components / warranty stickers damaged will be rejected and considered warranty void in above conditions.

  • Warranty clause stand void for damage caused due to mishandling of equipment for any reasons causing damage of the products like lack of knowledge, improper handling, electricity problem etc., on the basis that under normal condition there would have been no damage of the product.

  • Warranty is against manufacturing defects only, and as per manufacturers warranty policy. In case manufacturer has local service center then for warranty the customer has to approach the service center directly with the purchase details.

  • Products under warranty will either be repaired or replaced as per manufacturer/ supplier warranty policy.

  • We reserve the right to reject material received for warranty without accessories, manuals, Software CD’s / DVD’s & outer box packing.

  • Any service litigation or problems have to address directly to manufacturers/distributor/company direct dealer address only. We are not responsible for any litigation thereof.

  • Warranty service will be given only where the full payment is made on the due date.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Mr. Vinay Agrawal
PUNE- 411041
Phone: +919545454941

If you have any questions about this Policy or other privacy concerns, you can also email us at


  • Contact information. We might collect your name, email, mobile number, phone number, street, city, state, Pincode, country, and IP address.

  • Payment and billing information. We might collect your billing name, billing address, and payment method when you buy a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue.

  • Information you post. We collect the information you post in a public space on our website or on a third-party social media site belonging to Gamerz

  • Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

  • Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

  • We collect information in different ways.

  • We collect information directly from you. We collect information directly from you when you register for an event or buy a product. We also collect information if you post a comment on our websites or ask us a question through phone or email.

  • We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons for collecting information about your usage of our website.

  • We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

  • Use of your personal information

  • We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

  • We use the information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.

  • We use the information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based on your preferences.

  • We use the information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

  • We use the information for security purposes. We may use the information to protect our company, our customers, or our websites.

  • We use the information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enroll you in our newsletter.

  • We use the information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase.

  • We use information as otherwise permitted by law.

  • Sharing of information with third-parties

  • We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

  • We will share information with our business partners. This includes a third party who provides or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

  • We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.

  • We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

  • We may share your information for reasons not described in this policy. We will tell you before we do this.

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